Blog Entries - June 2007 http://www.l2dk.com Sat, 31 Jul 2010 07:18:56 +0100 FeedCreator 1.7.2 http://www.l2dk.com/component/option,com_myblog/show,silencing-the-voice-of-the-customer.html/Itemid,119/ <p><img src="http://www.l2dk.com/images/63/homers_dreamcar_200px.gif" border="2" alt="the customer doesn&#39;t always know whats best" title="the customer doesn&#39;t always know whats best" hspace="5" vspace="5" width="200" height="161" align="right" />The customer is always right. Love your customers. The customer knows best. </p><p>We&#39;ve all heard these old sayings. And to some extent they are right. Consumers vote with their wallets. They know what they want when they see it. The problem [...] john@l2design.com Tue, 19 Jun 2007 02:14:14 +0100 innovation design http://www.l2dk.com/component/option,com_myblog/show,getting-better-isnt-enough.html/Itemid,119/ <p><img src="/images/63/open_for_ideas.jpg" border="1" alt="change is good, getting better is fine but the future is all about getting different " title="change is good, getting better is fine but the future is all about getting different " hspace="4" vspace="4" width="200" height="160" align="right" />While re-reading a portion of &quot;Competing for the Future<img style="margin: 0px; border: medium none" src="http://www.assoc-amazon.com/e/ir?t=l076-20&amp;l=as2&amp;o=1&amp;a=0875847161" border [...] john@l2design.com Sat, 09 Jun 2007 10:28:46 +0100 innovation design